PhaserSMART gathers information stored in your printer (see table at right for a list of PhaserSMART enabled printers). It examines the information, diagnoses the issue and collects relevant solutions from the Xerox knowledge base. From there it either returns a solution specific to the problem or walks you through a troubleshooting tree.

Learn how PhaserSMART's Automated Troubleshooting works for you!

Phaser 8860MFP New Product! Phaser 6360
Phaser 8860 New Product! Phaser 6300/6350
Phaser 8560 Phaser 6250
Phaser 8560MFP Phaser 6200
Phaser 8500/8550 Phaser 5500
Phaser 8400 Phaser 5550 New Product!
Phaser 8200 Phaser 4510
Phaser 7760 Phaser 4500
Phaser 7750 Phaser 4400
Phaser 7700 Phaser 860
Phaser 7400 WorkCentre C2424
Phaser 7300  

If the issue can’t be resolved with the proposed solution, PhaserSMART enables you to contact an Authorized Service Provider (ASP) or open a Support Request with Xerox Customer Support.

Still curious? We have more PhaserSMART information available in our FAQs.


PhaserSMART Requirements

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